Senior IT Technician

We are looking for a motivated and enthusiastic Senior IT Technician who wants to be part of meaningful change in an industry overdue for transformation.

L&P Group is a multi-disciplinary building services consultancy. We’re a business with family at its heart and a culture of inclusivity, pro-activity and purpose. With over 80 staff based in the heart of the City of London and a new office in Manchester, our teams work across the UK with developers, design teams and contractors. Our schemes encompass workplace, residential and mixed use development; education, sport and leisure. They are defined not by size, but often by complexity: we’re trusted to deliver buildings where services are carefully coordinated to achieve true building performance.

In this role you will be given the chance to work with Microsoft Azure and M365 in combination with the latest engineering technology such as Autodesk, Bluebeam and IES.

Core skills and responsibilities:

• Work closely with the IT Manager and leading technical team with daily IT requirements
• Microsoft Cloud services (M365 & Exchange, Azure)
• SharePoint, OneDrive and Teams administration
• Network security and End-user device management
• Help users troubleshoot day-to-day IT support issues
• Use helpdesk system to record, prioritise, address, track, and report on support incidents
• Provide basic instructional training to staff where necessary and assist with automation and documentation of technical and business processes
• Ensure all users adhere to best security and operational practices

Candidate profile:

• Pro-active and well-organised
• Interested in technology and technology best practices
• Friendly and approachable
• Doesn’t get phased by a challenge, with a strong sense of initiative and responsibility
• Keen on finding solutions as well as problems
• Experience in managing the Windows 10 Pro operating system
• Minimum 1-2 years’ experience administering M365, Azure and Windows Server technology
• Good verbal and written communication skills
• A Level grades C – A* or equivalent, including Information Technology/ ICT
• University degree in field preferable, but not essential

L&P Group benefits:

• 1 ‘Wellness Day’ per month for personal and career development
• Regular company social events
• Multiple sports teams